Shipping policy

 

Shipping Policy

At Phantom Noir, we are committed to delivering your order safely and as quickly as possible.

1. Order Processing

Once your order is successfully placed, it will be processed and prepared for dispatch.

Orders are typically processed within 1–2 business days. Processing times may vary during high-demand periods, sales, or unforeseen circumstances.

2. Shipping & Delivery

We offer shipping across India.

Estimated delivery time is generally 5–7 business days after dispatch. Delivery timelines may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

3. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout.

Please ensure that you provide the correct phone number and shipping address while placing your order.

4. Shipping Delays

While we aim to deliver all orders within the estimated timeframe, Phantom Noir is not responsible for delays caused by:

Courier or logistics partners

Incorrect or incomplete shipping addresses

Natural events or unforeseen circumstances

Public holidays or high-demand periods

5. Incorrect Address

Customers are responsible for providing accurate and complete delivery information.

If an incorrect address is provided and the order has already been dispatched, we may not be able to modify or redirect the shipment.

6. Damaged or Missing Orders

If your order arrives damaged, incorrect, or with missing items, please contact us as soon as possible and provide relevant photos or videos for verification.

7. Contact Us

For any questions regarding shipping or delivery, please contact us:

Phantom Noir
📧 Email: phantomnoirperfume@gmail.com
📞 Phone: +91 8054917017